Privacy Policy - Shot By Louis
Last updated: 11 January 2026
This Privacy Policy explains how Shot By Louis collects, uses and protects personal information when you visit - www.shotbylouis.com - to enquire about services, or otherwise contact us.
We handle personal information in line with the UK GDPR and the Data Protection Act 2018.
1) Data Controller
Business name: Shot By Louis
Contact email: info@shotbylouis.com
Based in: Haggerston, London
Shot By Louis is the data controller of personal information collected via this Site.
2) Website Platform
Our Site is built and hosted on Wix. Form submissions you send through the Site are stored within Wix tools. Wix stores and processes information using data centers including the USA and Ireland, and Wix is based in Israel (which the European Commission recognises as providing an adequate level of protection for EU personal data).
Where international transfers require safeguards, Wix states it relies on Standard Contractual Clauses (and related safeguards).
3) Personal Information
We may collect the following (depending on what you share):Identity & contact: name, email, phone number. Enquiry details: wedding date, venue/location, timing, preferences, budget (if shared) Client admin (if you book): contract details, invoice details, payment status, delivery details. Device/browser info, pages viewed, approximate location, and similar analytics data.
4) How We Collect
We collect personal information when you: submit an enquiry via a Wix formemail, message, call, or otherwise contact us to proceed with a booking/contract browse the site.
5) How We Use Personal Information
We use personal information to: reply to enquiries and communicate with you provide quotes, contracts, invoices, and deliver servicesplan your coverage and final delivery maintain business records (e.g., accounting/tax) keep the Site running and improve it. We do not sell your personal information.
6) Lawful Bases (UK GDPR)
We rely on one or more of the following: Contract (to deliver services you book). Legitimate interests (to respond to enquiries and run the business). Legal obligation (record-keeping/tax). Consent (for non-essential cookies and optional marketing where used).
7) Cookies
Wix uses cookies for important reasons such as security, performance, and user experience. If you use Wix’s cookie consent banner, visitors can accept or decline non-essential cookies. Wix provides cookie banner options via the site dashboard (including a consent banner integration).You can also control cookies through your browser settings. Blocking some cookies may affect how the Site works.
8) Who We Share Information With
We may share limited personal information with trusted service providers only where needed to operate the Site and deliver services, such as: Wix (website hosting, forms, site tools) email and communication providersinvoicing/accounting providerscloud storage/backups (for client project delivery and storage). All providers are used for business purposes only, and we aim to use reputable providers with appropriate safeguards.
9) How Long We Keep Information
We keep information only as long as necessary: Enquiries (not booked): typically up to12 months. Client records: typically 3 years for accounting/taxProject files: per your contract / delivery timeline, and longer only if you request archival storage.
10) Security
We take reasonable steps to protect your information (secure accounts, limited access, and reputable platforms). However, no internet transmission is guaranteed to be 100% secure.
11) Your Rights
Depending on circumstances, you may have the right to: access your datacorrect inaccurate datarequest deletion (where applicable) restrict/object to certain processingrequest portabilitywithdraw consent (where consent is the lawful basis). To exercise your rights, email info@shotbylouis.com
12) Complaints
If you have concerns, contact us first. You can also complain to the UK regulator, the Information Commissioner’s Office (ICO).
13) Children
This Site is not intended for children, and we do not knowingly collect data from children under 13.
14) Updates To Our Policy
We may update this Privacy Policy. The latest version will be posted on this page with an updated “Last updated” date.